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| Nat'l Keynote Fee: |
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$10,000*
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| Travel Origin: |
| St. Louis,MO |
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| Topics/Categories: |
| Customer Service, Magic, Motivation, Sales, Teamwork |
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| Tags: |
| shep hyken, customer service speakers, the speakers group, speakers bureau, motivational speakers, keynote speakers, moments of magic |
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| Check Availability / Request Info |
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Shep Hyken |
Author of Moments of Magic and The Loyal Customer |
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Shep Hyken, CSP is a speaker and author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic and The Loyal Customer. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.
In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbot Laboratories, AIG, American Express - and that's just a few of the A's!
Shep Hyken's most requested programs focus on customer service, customer loyalty, internal service, customer relations and a motivational program titled "You Are The Magic!" He is known for his high energy presentations wh...View Full Bio
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| Available Programs : |
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| ROI/Tangible Program Benefits : |
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Discover the parallels between selling and service |
| Effective means for handling confrontations |
| How to build lasting relationships |
| Learn how treating fellow employees like customers will have a direct positive |
| Effect on your organization's customer service/satisfaction program |
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| * We make every effort to list current speaker fees, but the fees quoted on this page are not guaranteed and are subject to change without notice. Also, fees may vary based on length of presentation desired, location of your event, or other factors. Please contact us for a definitive fee quotation. Thank you. |
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