Share/Save/Bookmark

 
Print This Page
Add to My Folder
My Speaker Folder
 
Nat'l Keynote Fee:
$10,000*
 
Travel Origin:
St. Louis,MO
 
Topics/Categories:
Customer Service, Magic, Motivation, Sales, Teamwork
 
Tags:
shep hyken, customer service speakers, the speakers group, speakers bureau, motivational speakers, keynote speakers, moments of magic
 

Shep Hyken

Author of Moments of Magic and The Loyal Customer

Shep Hyken, CSP is a speaker and author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic and The Loyal Customer. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.

In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbot Laboratories, AIG, American Express - and that's just a few of the A's!

Shep Hyken's most requested programs focus on customer service, customer loyalty, internal service, customer relations and a motivational program titled "You Are The Magic!" He is known for his high energy presentations wh...View Full Bio
Available Programs :
Creating
Internal Customer Service
You Are the Magic!
Focus On the Customer - LIVE!
ROI/Tangible Program Benefits :
Discover the parallels between selling and service
Effective means for handling confrontations
How to build lasting relationships
Learn how treating fellow employees like customers will have a direct positive
Effect on your organization's customer service/satisfaction program
Name:
Organization:
Event Date:
Event Location:
Phone:
E-Mail:
Additional Info:
CAPTCHA Image
Reload Image

Please Note: You may have disabled JavaScript and/or CSS. Although this news content will be accessible, certain functionality is unavailable.

Skip to News

You May Also Enjoy...

  • Robert Kriegel
    New York Times Bestselling Author with Innovative Strategies for Staying Ahead

  • Michael Treacy
    Author of "Double-Digit Growth"

  • Don Shula
    Hall of Fame NFL Coach, Vice Chairman of the Miami Dolphins

  • Bob Burg
    Author of The Go-Giver

  • Chris Sacca
    Former Head of Special Initiatives at Google Inc., Venture Investor, Company Advisor, Adventure Junkie

  • Dr. Sheila Murray Bethel
    Global Leadership Expert, Author of A New Breed of Leader

  • Janine Driver
    The Lyin' Tamer - Communication Skills for Business and for Life

  • John Abdo
    Former Olympic Trainer and Authority on Boosting Human Performance

« back

next »

* We make every effort to list current speaker fees, but the fees quoted on this page are not guaranteed and are subject to change without notice. Also, fees may vary based on length of presentation desired, location of your event, or other factors. Please contact us for a definitive fee quotation. Thank you.