Janine Driver

As a former stand up comedian who shared the stage with Chris Rock, Robin Williams, and Ray Romano, Janine Driver, the Lyin’ Tamer, is among the funniest and most powerful sales & marketing speakers in the business world. Janine’s expertise, and dynamic results-oriented body language programs, have earned her a frequent guest slot on NBC’s The Today Show.

Janine is a body language & deception detection expert, author, certified business coach, and former FOX News radio personality. Janine has been trained by international deception detection expert psychologist, Dr. Mark Frank, and by JJ Newbury’s world-renowned Institute of Analytic Interviewing.

For over a decade, Janine trained thousands of federal, state, and local law enforcement officers to decipher fact from fiction. Today Janine teaches her top-secret rapport-building, interviewing, and people-reading skills to the business community. Janine’s motto is, “If I can teach cops how to get the information they want from crooks, then I can teach your sales force how to get the sales you want from your customers!”

Janine’s hard-earned expertise and fascinating work/life stories have been highlighted on FOX News Weekend Live, CBS Sunday Morning Show, Hard Copy, Geraldo and E! She is also a regular contributor to Justice Magazine, Life & Style Magazine, and Campaigns & Elections Magazine. In 2006, Janine was selected from a nationwide search to be featured in the book, The Masters of Success. This book features Janine along with best-selling authors Ken Blanchard (One Minute Manager), John Christensen (Fish! Tales), and Jack Canfield (Chicken Soup for the Soul).

Janine’s professional affiliations include the National Speakers Association (NSA), the National Association of Women Business Owners (NAWBO) and the Sales and Marketing Executives International Association (SME).

You Have the Right to Remain Silent: 9 Non-Verbal Secrets to Colossal Success

“You Have the Right to Remain Silent” is a course designed to familiarize you with current innovative principles and practical applications of rapport-building. This will enable you to boost your success, sales, and clientele! You will also learn the three phases of communication to master any subject or task. These cutting-edge strategies used successfully by our expert and thousands of others including recruiters, sales personnel, sole proprietors, public speakers and teachers will help you gain the rapport advantage and revolutionize your success!

Knock the Socks Off Your Customers: 33 Sure-Fire Customer Service Secrets

Customers are the lifeblood of all retail and service firms. Established customers, even the small ones, are your best accounts because they’re easier to sell, cheaper to maintain and require fewer “special deals” to keep them coming back. Do you get the message across to all your customers that they’re important to you? Do you go out of your way to keep patrons committed to your business? The good news is, customers who have problems and complain are actually GIVING you a chance to keep their patronage. The bad news is, an unhappy customer won’t keep quiet! Luckily, in all but the rarest of circumstances, the ability to keep customers happy (and avoid painful, preventable losses) is, COMPLETELY UNDER YOUR CONTROL. Really!

Tap-Dancing on Raindrops: Communication Strategies for Sales Performance & Results

In “Confessions of a Car Salesman,” by the editors at Edmonds.com, the sales pitch is described as, “tap dancing on raindrops.” Whether you sell an internet service, computer equipment, hotel meeting space, or automobiles, you have a tough job ahead of you, especially with today’s slowing economy. At all times, you must put your best foot forward. Psychologist Albert Mehrabian found that in spoken communication, only 7% of the meaning was conveyed through spoken words; the other 93% was conveyed non-verbally. Do you know if your body language is stopping a possible sale before you even say a word? Are you too aggressive, insecure or uncertain with your customers?

Consumers spend millions of dollars every day on merchandise and often form their first impressions of a company by evaluating its sales force. Therefore, to remain competitive, all salespeople must master reading body language cues to enhance their communication skills and, ultimately, their sales results. Our Lyin Tamer(TM) cutting-edge sales program, “Tap Dancing on Raindrops” will show you and your sales force how to determine the exact needs and wants of your prospects,; immediately improving your sales team’s productivity. Our presentation provides comprehensive, hands-on, results-based training that can be used the moment you return to the job.

Reading Patients' Emotions: Essential Skills For Medical Professionals

What does it mean if your patient’s eyebrows are raised and straightened; or her jaw drops and lips are stretched back; or his nose wrinkles with a slight lip raise? All are indicators of how a patient is really feeling. In turn, learning how to recognize and interpret such facial signals is the medical industry’s best protection in the avoidance of potential lawsuits.

According to “When Good Doctors Get Sued,” an estimated 25% of practicing physicians are sued annually. Avoid becoming one of them by attending this cutting-edge course, targeted specifically to surgeons, doctors, and nurses. Acclaimed body language expert, Janine Driver, will equip you with the knowledge to immediately establish rapport with your patients and learn to read their hidden emotions. The benefit: proof of due diligence in the role of caregiver.

Ultimately, being able to identify someone’s basic emotions will help you determine how he/ she is feeling, and your acknowledgment of that can make all the difference in the world! The bottom-line is that your patients may rationalize their decision to sue based on neglect, but they make the decision to sue based on how they feel about you. Therefore, you must consistently convey that you understand their emotional needs as well as their medical ones. At the end of the day, facts won’t convince patients to give you the benefit of the doubt…but emotion will!

"Our sales force left your seminar inspired, motivated, and on fire to sell, sell, sell! Two hours were just not enough time, we want you back Janine!!" — President, Rose & Womble Realty

"Had a great time in your class last night!! Keep up the good work. Awesome rapport-building and detecting deception techniques!" — Captain, US Navy

"One of the best organized and presented courses, I've attended over the past 30 years. May not have agreed with everything, but all topics were clearly presented and opposing views discussed. Excellent resource material and handouts-this took work! Thanks." — Sales Manager, Toronto, Canada